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Privacy Policy

Effective Date: 7 April 2025


Trading Name: Security Solution Applications Australia & New Zealand
Legal Entity: Securacore Ltd (NZBN: 9429048002745)
Registered Address: 8 Foden Lane, Halswell, Christchurch 8025 New Zealand


1. Your Privacy Matters
At Securacore Ltd, we respect your privacy and are committed to handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020.
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us via our website, particularly when submitting a form to request a demo, ask a question, or receive a license for our software application (Concierge).


2. What We Collect
When you fill in a form on our website, we may collect the following personal information:

  • Full name

  • Work email address

  • Phone number (optional)

  • Company/organisation name

  • Industry or facility type

  • Your role or job title

  • Questions, comments, or messages you submit

This information is collected directly from you.


3. Why We Collect It
We collect your personal information for the following purposes:

  • To respond to inquiries and provide customer support

  • To arrange and conduct product demos

  • To issue software licenses for our application (Concierge)

  • To help us improve our services and understand your needs

  • To facilitate further arrangements (if needed) with third-party partners, such as SALTO Systems, for access control system integration

 

4. How We Store and Protect Your Data
Your personal data is securely stored in our CRM (Customer Relationship Management) database. We implement appropriate technical and organisational measures to safeguard your information from unauthorized access, disclosure, or misuse.


5. Third-Party Disclosure
We do not share your personal information with third parties, except:

  • When required to facilitate service arrangements with SALTO Systems, and only with your knowledge or consent

  • If required by law or regulatory authorities

We do not sell or rent your personal data to third parties under any circumstances.


6. Access and Correction
You have the right to access or request correction of the personal information we hold about you. To do so, please contact us at:

  • Australia: +61 461 389 065

  • New Zealand: +64 275 555 488

We will respond to your request in a timely manner and in accordance with applicable privacy laws.


7. International Users
Your data may be stored securely in systems or platforms that are hosted overseas. Where this occurs, we ensure your data is protected under comparable privacy standards.


8. Cookies and Analytics
Our website may use cookies and third-party analytics tools to improve user experience and monitor website traffic. You may disable cookies in your browser settings if you prefer.


9. Policy Updates
This Privacy Policy may be updated occasionally. We encourage you to review this page periodically. The "Effective Date" above reflects the most recent changes.


10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Securacore Ltd
NZBN: 9429048002745
AU: +61 461 389 065
NZ: +64 275 555 488

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